Android Phone Solution: 10/20/13

Motorola MOTO X hard reset

Crash recovery
If your phone stops responding to touches and key presses, try a forced reboot - press and hold both the Power and Volume Down keys until your phone goes
dark and restarts. If necessary, hold the Power key to turn your phone back on.

or factory reset your Moto X from menu

To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Backup & reset > Factory data reset > Reset Phone.
Warning: All downloaded apps and user data on your phone will be deleted. Data on the cloud will not be deleted.

Forgotten pattern: If you enter the wrong unlock Pattern five times, your device shows a Forgot pattern? option that lets you enter your Google account email and password to
unlock your device

Motorola MOTO X soft reset

If your phone frozen or slow down just take out battery and reinsert it, then power on your phone.

Motorola MC65 hard reset

Performing a Motorola MC65 reset after a System crash

A reset restarts the MC65 by closing all running programs. Data saved in flash memory or a memory card is not lost.
To perform a reset:
• On a numeric keypad, simultaneously press the red Power button and the

and

keys.
• On an alphanumeric keypad, simultaneously press the red Power button and the

and

keys.

Motorola MC65 GPS Reset

To perform a factory reset of the GPS function:
1. Close all applications that are using GPS.
2. Tap the Reset GPS Hardware button. The Reset GPS Hardware dialog box appears indicating that the
GPS chip has been reset.
3. Tap OK.

Motorola MC65 free up memory

Remove user-installed applications on the MC65 to recover memory.
Select Start > Settings > System tab and tap the Remove Programs icon. Select the unused program and tap Remove.

Motorola Electrify M XT905 hard reset

Reset your Motorola Electrify M XT905 Android phone

Motorola XT905 Crash recovery - Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

In the unlikely event that your phone stops responding to touches and key presses, try a forced reboot—press and
hold both the Power and Volume Down keys for about 15 seconds. If necessary, hold the Power key to turn your
phone back on.

Reset
To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings >
Privacy > Factory data reset > Reset Phone.
Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not
be deleted.

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola Electrify M XT905 hard reset

To manually check for updates, touch Apps > Settings > About phone > System updates.

Hint: To clear browser history: In the browser, touch Menu > Settings > Privacy > Clear browsing data. Then choose history, cache, cookies, and other options.

Motorola RAZR i XT890 hard reset

Reset your Motorola RAZR i XT890 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Reset
To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Privacy > Factory data reset > Reset phone.
Warning: all downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.
Crash recovery
In the unlikely event that your phone stops responding to touches and key presses, try a forced reboot—press and
hold both the Power and Volume down keys for more than 15 seconds. If necessary, hold the Power key to turn
your phone back on.
Motorola XT890 hard reset

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR i XT890 hard reset

Motorola DROID RAZR MAXX HD hard reset

Reset your Motorola DROID RAZR MAXX HD Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DROID RAZR MAXX HD hard reset

Motorola DROID RAZR HD hard reset

Reset your Motorola DROID RAZR HD Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DROID RAZR HD hard reset

Motorola RAZR HD XT925 hard reset

Reset your Motorola RAZR HD XT925 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR HD XT925 hard reset

Motorola DROID RAZR M hard reset

Reset your Motorola DROID RAZR M Android phone

Reset
To reset your smartphone to factory settings and erase all the data on your smartphone, tap Apps > Settings
> Privacy > Factory Data Reset > Reset Phone.
Warning: All downloaded apps and user data on your smartphone will be deleted. Data on your micro SIM card
and microSD memory card will not be deleted.

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DROID RAZR M hard reset

Motorola RAZR M XT905 hard reset

Reset your Motorola RAZR M XT905 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR M XT905 hard reset

Clear history: In the browser, touch Menu > Settings > Privacy > Clear browsing data. Then choose history, cache, cookies, and other options.

Reset
To reset your smartphone to factory settings and erase all the data on your smartphone, tap Apps > Settings > Privacy > Factory Data Reset > Reset Phone.
Warning: All downloaded apps and user data on your smartphone will be deleted. Data on your micro SIM card and microSD memory card will not be deleted.

Motorola DEFY XT XT556 hard reset

Reset your Motorola DEFY XT XT556 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DEFY XT XT556 hard reset

Motorola Electrify 2 XT881 hard reset

Reset your Motorola Electrify 2 XT881 Android phone

Reset
To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
(Nothing on the microSD memory card is deleted.)

Crash recovery
In the unlikely event that your phone stops responding to touches and key presses, try a forced reboot—press
and hold both the Power key and the down volume key for up to 10 seconds.

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
Crash recovery
In the unlikely event that your phone stops responding to touches and key presses, try a forced reboot—press
and hold both the Power key and the down volume key for up to 10 seconds.

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola Electrify 2 XT881 hard reset

Motorola Photon Q 4G LTE hard reset

Reset your Motorola Photon Q 4G LTE Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola Photon Q 4G LTE hard reset

Motorola Defy Pro hard reset

Reset your Motorola Defy Pro Android phone

Factory Data Reset

From the screen of your phone, press the Menu button
Tap Settings.
Scroll down and tap Privacy
Tap Factory Data Reset
Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Tap Reset Phone

Crash recovery
In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Press and
hold Power/Lock , then touch Restart, or remove the back cover and battery, then replace and turn on your phone as usual.
Motorola Defy Pro quick reset

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola ATRIX HD MB886 hard reset

Reset your Motorola ATRIX HD MB886 Android phone

1. Turn off MB886.
2. Press and hold volume down button, press power button.
3. When "Fastboot" appeares, press Vol down key until you get "Android Recovery", then press Vol up key
4. Wait for the "triangle ! / Android" screen
5. Tap on bottom right corner of the screen and a menu should come up
6. Tap on "wipe data/factory reset", and tap OK, tap Yes and OK
After reset the "reboot system now" option will be highlighted by Default. Tap OK.
Phone will reboot to initial setup MOTOBLUR screen.

Reset
To reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings > Privacy > Factory Data Reset > Reset Phone.
Warning: All downloaded apps and user data on your phone will be deleted. Data on your memory card will not be deleted.

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola ATRIX HD MB886 hard reset

Motorola XT760 hard reset

Reset your Motorola XT760 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola XT760 hard reset

Motorola ATRIX TV XT687 hard reset

Reset your Motorola ATRIX TV XT687 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola ATRIX TV XT687 hard reset

Motorola ATRIX TV XT682 hard reset

Reset your Motorola ATRIX TV XT682 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola ATRIX TV XT682 hard reset

Motorola RAZR V XT889 hard reset

Reset your Motorola RAZR V XT889 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR V XT889 hard reset

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Motorola RAZR V MT887 hard reset

Reset your Motorola RAZR V MT887 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR V MT887 hard reset

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Motorola MOTOSMART MIX XT550 hard reset

Reset your Motorola MOTOSMART MIX XT550 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola MOTOSMART MIX XT550 hard reset

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Motorola Motosmart Flip XT611 hard reset

Reset your Motorola Motosmart Flip XT611 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola Motosmart Flip XT611 hard reset

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Motorola RAZR MAXX hard reset

Reset your Motorola RAZR MAXX Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola RAZR MAXX hard reset

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Motorola DEFY XT535 hard reset

Reset your Motorola DEFY XT535 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DEFY XT535 hard reset

Motorola DROID 4 XT894 hard reset

Reset your Motorola DROID 4 XT894 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola DROID 4 XT894 hard reset

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Motorola Motoluxe MT680 hard reset

Reset your Motorola Motoluxe MT680 Android phone

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your
device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

While using your device, be sure to back up important data. When disposing of your device, back up all data and then reset your device to prevent misuse of your personal information.

Motorola Motoluxe MT680 hard reset

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Motorola Motoluxe XT389 hard reset

Reset your Motorola Motoluxe XT389 Android phone, XT303, XT305, Motosmart ME, XT390

If your phone is responding to screen input, then open Settings from the Applications menu. Tap Backup & reset > Factory data reset, click Reset phone and then Erase everything to format your phone.

Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power key for 10-15 seconds. The device will reboot automatically.

or take out battery and reinsert it.

Motorola XT303 battery reset

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Motorola RAZR I hard reset

Reset Motorola RAZR I

Motorola Razr i hard reset using buttons

Please note! After Update use the following method. (Older method see Older version below.) (Thanks for feedback!)

Turn off phone.

Hold power + volume DOWN only

While phone vibrates, release power. [you have ~1s to release power]

(release power before it stops vibrating)
From the Droid triage screen, simultaneously press Volume Up and Down.
Select wipe data / factory reset then press the Power button.
Use Volume keys to navigate options.
Select Yes -- delete all user data then press the Power button.
Use Volume keys to navigate options.
After wiping data select reboot system now and press the Power button.

Older version:

Power the device off.
Press and hold both Volume Up + Down then press and hold Power button. When the device screen goes blank release the Power button while keep holding both Volume Up + Down.
Press and hold the Volume Up + Down then press the Power button.
When presented with the Boot Mode Selection Menu release all buttons.
Press Volume Down to select Recovery then press Volume Up.
From the Droid triage screen, simultaneously press Volume Up and Down.
Select wipe data / factory reset then press the Power button.
Use Volume keys to navigate options.
Select Yes -- delete all user data then press the Power button.
Use Volume keys to navigate options.
After wiping data select reboot system now and press the Power button.

or reset Razr I via menu option

Android 4.0

Select Settings → Back up and reset→ Factory data reset → Reset device→ Delete all.

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Motorola DROID 3 hard reset

1. First charge your phone 100%.

2. With the phone turned off, press X on the QWERTY keyboard and POWER ON together.

3. Select Factory reset wipe data in the recovery menu.

4. After factory reset select reboot system now.

To reset your Motorola phone to factory settings and erase all the data on your phone, touch Menu > Settings> Privacy > Factory data reset > Reset phone.

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