Intermec CN3 hard reset for Windows Mobile 5.0
Resetting the CN3
You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application lock up, you may need to reset the CN3. The CN3 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN3:
• Warm booting the CN3
• Cold booting the CN3
• Clean booting the CN3
You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application lock up, you may need to reset the CN3. The CN3 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN3:
• Warm booting the CN3
• Cold booting the CN3
• Clean booting the CN3
Warm Booting the CN3
You may need to perform a warm boot to correct conditions where an application stops responding to the system.
To warm boot the computer
• Press and hold the Power button for 10 seconds or right-click on the CN3 via the SmartSystems Console and select Intermec
Power Tools > Warm Boot Device.
The computer systematically shuts down, restarts, and goes through the initialization process.
You may need to perform a warm boot to correct conditions where an application stops responding to the system.
To warm boot the computer
• Press and hold the Power button for 10 seconds or right-click on the CN3 via the SmartSystems Console and select Intermec
Power Tools > Warm Boot Device.
The computer systematically shuts down, restarts, and goes through the initialization process.
Cold Booting the CN3
In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.
In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.
Note: Cold booting the CN3 does not guarantee that cached
disk data will be saved, so transactional data may be lost during the
reset. All other data is preserved.
To cold boot your CN3
1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the CN3.
3 Press the Reset button on the back of the CN3.
1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the CN3.
3 Press the Reset button on the back of the CN3.
Locating the Reset Button on the CN3
Clean Booting the CN3
When
you clean boot the CN3, it loads only those files and programs that are
absolutely required by the operating system. Use the clean boot to
troubleshoot the CN3 by getting it up and running so that you can
perform diagnostic tests to determine which elements of the normal boot
process are causing problems.
The clean boot process will erase the memory in the mobile computer, including all applications and data files found in the
object store.
A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card. If SSPB files are on a miniSD card,
they will overwrite the files in the Flash File Store.
object store.
A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card. If SSPB files are on a miniSD card,
they will overwrite the files in the Flash File Store.
To clean boot the computer
1 Press the Power button to suspend the CN3.
2 Remove the battery pack from the back of the CN3.
3 With a stylus, press the Reset button on the battery cavity.
4 Insert the battery pack into the CN3 and immediately press and hold the Power button and both buttons on the left side.
5 Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display.
6 Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue.
7 Wait for the CN3 to load files from the miniSD card.
2 Remove the battery pack from the back of the CN3.
3 With a stylus, press the Reset button on the battery cavity.
4 Insert the battery pack into the CN3 and immediately press and hold the Power button and both buttons on the left side.
5 Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display.
6 Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue.
7 Wait for the CN3 to load files from the miniSD card.
Note: You can also clean boot the CN3 using the SmartSystems console. To clean boot the CN3 using the SmartSystems Console,
right-click on the CN3 and select Intermec Power Tools > Clean Boot Device.
right-click on the CN3 and select Intermec Power Tools > Clean Boot Device.
There
are no user-serviceable parts inside the CN3. Opening the CN3 will void
the warranty and may cause damage to the internal components.
To clean the imager window, camera window, and touch screen
1 Press the Power button to suspend the CN3.
2 Dip a clean cloth towel in the ammonia solution and wring out the excess.
3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.
4 Wipe dry.
1 Press the Power button to suspend the CN3.
2 Dip a clean cloth towel in the ammonia solution and wring out the excess.
3 Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.
4 Wipe dry.
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