Qtek 9100 hard reset

Resetting Your Qtek 9100

Occasionally you may need to reset your Wizard. A normal (or soft) reset of your device clears all active program memory and shuts down all
active programs. This can be useful when the device is running slower than normal, or a program is not performing properly. A soft reset is
also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a
system problem. After a hard reset, the device is restored to its default settings the way it was when you first purchased it and turned it
on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software
and other pre-installed programs will remain.

To perform a Qtek 9100 soft reset

Use the stylus to lightly press and hold the RESET button on the left side of your device. The device restarts and displays the
Today screen.

Warning! Always turn off your device before performing a soft reset or installing/replacing the battery and SIM card.

To perform a Qtek 9100 hard reset

1. Press and hold the Comm Manager button and Voice Command button on the device. At the same time, use the stylus to lightly
press the RESET button.

2. Keep the Comm Manager button and Voice Command button
pressed, and the following message will appear on the screen:



3. Release the two buttons, and press the Send button to perform a
hard reset.