Sanyo Katana hard reset
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the ringer types and display settings. This option will also erase
the Contacts, Call History, Calendar, and Messaging.
To resetyour phone:
1. Select MENU >Settings > Security, and then enter your lock
code. (The Security menu is displayed.)
2. Select Erase/Reset > ResetPhone. (A disclaimer appears.)
3. Read the disclaimer and press OK(left softkey).
4. If you are certain that you would like to erase all the data and reset your settings, select Yes.
Resetting Default Settings
Resetting the default settings restores all the factory defaults, including the ringer types and display settings. The Contacts,
Call History, Calendar, and Messaging are not affected.
To reset default settings:
1. Select >Settings > Security, and then enter your lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Default Settings. (A disclaimer appears.)
3. Read the disclaimer and press OK(left softkey).
4. If you are certain that you would like to restore all the factory settings, select Yes.
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a specially-formatted SMS message to your phone.
From your computer, sign on to www.sprint.com and send a
message to your phone (input your 10-digit wireless phone number) in the following format:
\ \ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11-digit ESN (Electronic Serial Number), which can be found on the phone’s packaging
or on the phone itself. The locked phone will display the following message: “If found, please call Sprint Customer
Service...”
Note: To send a message from mailer software, input your 10-digit wireless phone number followed by “@messaging.sprintpcs.com.”
Resetting the phone restores all the factory defaults, including the ringer types and display settings. This option will also erase
the Contacts, Call History, Calendar, and Messaging.
To resetyour phone:
1. Select MENU >Settings > Security, and then enter your lock
code. (The Security menu is displayed.)
2. Select Erase/Reset > ResetPhone. (A disclaimer appears.)
3. Read the disclaimer and press OK(left softkey).
4. If you are certain that you would like to erase all the data and reset your settings, select Yes.
Resetting Default Settings
Resetting the default settings restores all the factory defaults, including the ringer types and display settings. The Contacts,
Call History, Calendar, and Messaging are not affected.
To reset default settings:
1. Select >Settings > Security, and then enter your lock code. (The Security menu is displayed.)
2. Select Erase/Reset > Default Settings. (A disclaimer appears.)
3. Read the disclaimer and press OK(left softkey).
4. If you are certain that you would like to restore all the factory settings, select Yes.
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a specially-formatted SMS message to your phone.
From your computer, sign on to www.sprint.com and send a
message to your phone (input your 10-digit wireless phone number) in the following format:
\ \ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11-digit ESN (Electronic Serial Number), which can be found on the phone’s packaging
or on the phone itself. The locked phone will display the following message: “If found, please call Sprint Customer
Service...”
Note: To send a message from mailer software, input your 10-digit wireless phone number followed by “@messaging.sprintpcs.com.”
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