Palm Treo 680 hard reset

Resetting your Treo 680 smartphone

Performing a soft reset
Performing a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. All your info is retained when you perform a soft reset.
1 Remove the battery from your smartphone, and then reinsert it.

NOTE The reset begins when you reinsert the battery.

2 At the end of the soft reset, Date & Time Preferences appears. Select
Done.

Performing a Palm Treo 680 system reset

A system reset, also called a safe or warm reset, tells your smartphone to stop what it’s doing and start over again without loading any system extras. If your smartphone loops or freezes during or after a soft reset, a system reset may help.
Performing a system reset can release your smartphone from an endless loop so that you can uninstall a third-party application
that may be causing the looping.
1. Remove the battery from your smartphone, and then reinsert it.

2. When the Palm logo appears, press and hold until the black status bar at the bottom of the screen fills and
disappears, and then release .
3. Delete the third-party application that you suspect is causing the problem.
4. Perform a soft reset. The wireless features of your smartphone are not available until you complete this step.

Performing a Treo 680 hard reset

A hard reset erases all information and third-party software on your smartphone.
Never perform a hard reset without first trying a soft reset and a system reset, and trying to resolve third-party software
issues.

After a hard reset, you can restore previously synchronized information the next time you sync.
IMPORTANT If you set a password on your smartphone, performing a hard reset reformats your smartphone. This is a more
severe form of a hard reset, which removes all your information, and restores your formats, preferences, and other settings to the factory default settings.

TIP Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you
may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.

1. Remove the battery from your smartphone, and then reinsert it.

2. When the Palm logo appears, press and hold Power/End  until the black status bar at the bottom of the screen
fills and disappears, and then release Power/End .

3. When the Erase all data? prompt appears, press to confirm the hard reset.

IMPORTANT If a Reformatting in progress message appears, do not touch your smartphone until the process is complete. This may take up to 10 minutes.
4. When the language selection screen appears, select the same language you selected for your desktop software.

IMPORTANT Always use the same language for your smartphone, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

5. (Optional) If you want to confirm that the hard reset was successful, press Applications  and select HotSync . If you see your device name in the upper-right corner, the hard reset was not successful.