the hard reset the phone will reinstall the software included.
Note: Backup the files that you want to keep, before you perform a hard reset. You can backup files via a computer or a memory card.
firmware update with PC companion software
Download PC companion and install
Install
PC companion on your PC computer. Follow instruction. For firmware
update you need a micro USB cable. When the pc recognizing your XPERIA
Ray it will install the necessary driver files.
After your XPERIA Ray connected press Start / in Support Zone
You can also use Sony Ericsson update service tool
PC Suite is out of date use PC companion software instead
If
nothing works: As last resort do a Sony Ericsson phone repaire with
PC Suite. Use this method to hard reset AFTER INSTALLATION---->
TOOLS > PHONE REPAIR
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