Reset the BlackBerry 9360 Apollo
Press left ALT + right SHIFT aA + DEL
BlackBerry OS 6.1
BlackBerry OS 7.0
Reset your smartphone
Remove and reinsert the battery.
Remove and reinsert the battery.
Format device storage
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3. Press the BB Menu key (Left from center navi key) > Format.
4. Complete the instructions on the screen.
2. Click Device > Storage.
3. Press the BB Menu key (Left from center navi key) > Format.
4. Complete the instructions on the screen.
Using the BlackBerry Desktop Software
If you have the BlackBerry Desktop Software installed on your computer, you can update your BlackBerry Device Software from
your computer.
If you have the BlackBerry Desktop Software installed on your computer, you can update your BlackBerry Device Software from
your computer.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. From your computer, visit www.blackberry.com/update.
2. Click Check for Updates.
3. Connect your BlackBerry smartphone to your computer.
4. Complete the instructions on the screen.
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. From your computer, visit www.blackberry.com/update.
2. Click Check for Updates.
3. Connect your BlackBerry smartphone to your computer.
4. Complete the instructions on the screen.
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