O2 XDA Zest hard reset

O2 XDA Zest hard reset

Warning! All your data will be deleted. Backup all necessary data first!

Press navigation UP + press the RESET hole

O2 XDA Serra hard reset

O2 Xda Serra Raphael Soft reset

Resetting Your Device

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work
will be lost.

To perform a soft reset

1. Pull out the stylus.
2. Use the stylus tip to press the RESET button located at the bottom of the device. Your device restarts and displays the Home screen.

O2 Xda Serra hard reset

You can also perform a hard reset (also known as a full reset). A hard
reset should only be performed if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings—
the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

To perform a hard reset

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:



4. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Clear Storage

You can also use Clear Storage to reset your device back to factory default settings.

1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.

O2 Xda Ignito hard reset

O2 Xda Ignito Soft reset

Resetting Your Device

If you experience some sluggishness with your device, you can perform a reset to shut down all programs and restart your
device.

To perform a soft reset

1. Pull out the stylus.
2. Use the stylus to press the RESET button located at the opening of the stylus compartment. Your device restarts and displays the Home screen.

O2 Xda Ignito hard reset

You can also perform a hard reset (also known as a full reset). A hard
reset should only be performed if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings—
the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

To perform a O2 Ignito hard reset

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.



Clear Storage

You can also use Clear Storage to reset your device back to factory default settings and/or format the internal storage.

1. On the Home screen, slide to the Settings tab and then tap All
Settings.
2. On the System tab, tap Clear Storage.
3. In the drop-down menu, select whether to Clear Storage only,
Format internal storage only, or Clear storage and format internal storage.
4. Enter “1234” and then tap Yes.

O2 Diamond hard reset

O2 Diamond Soft reset

Resetting Your Device

If you experience some sluggishness with your device, you can perform a reset to shut down all programs and restart your
device.

To perform a soft reset

>

1. Pull out the stylus.
2. Use the stylus to press the RESET button located at the opening of the stylus compartment. Your device restarts and displays the Home screen.

O2 Diamond hard reset

You can also perform a hard reset (also known as a full reset). A hard
reset should only be performed if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings—
the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.

Warning! Your device will be set back to factory default settings. Make sure that any additional installed programs and/or user data have been backed up before you perform a hard reset.

To perform a O2 Diamond hard reset reset TELUS Touch Diamond

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.



Clear Storage

You can also use Clear Storage to reset your device back to factory default settings and/or format the internal storage.

1. On the Home screen, slide to the Settings tab and then tap All
Settings.
2. On the System tab, tap Clear Storage.
3. In the drop-down menu, select whether to Clear Storage only,
Format internal storage only, or Clear storage and format internal storage.
4. Enter “1234” and then tap Yes.

O2 XDA Mantle hard reset

O2 XDA Mantle soft reset

To perform a soft reset

Use the stylus to press the RESET button found at the bottom of your device. Your device restarts and displays the Today screen.

O2 XDA Mantle hard reset

To perform a hard reset using device keys

1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the
same time, use the stylus to press the RESET button at the bottom of
your device.
2. Release the stylus, but continue pressing the two SOFT KEYs until you
see the following message on the screen:

3. Release the two SOFT KEYs, and then press TALK button.
Warning! Your device will be set back to factory default settings. Ensure any
additional installed programs and/or user data have been backed up before
a hard reset is performed.

O2 XDA Mantle hard reset with clear storage

Clear Storage

Another way of clearing the device storage and reset all settings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.

Important If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card before using Clear Storage, hard reset or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” then tap Yes.

You can select "Also format NAND Flash" if neccessary.

O2 XDA Nova hard reset

Resetting Your O2 XDA Nova Device

Soft reset

Occasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.

To perform a soft reset

Use the stylus to press the RESET button found at the bottom of your device. Your device restarts and displays the Today screen.

Hard reset

You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.

To perform a O2 XDA Nova hard reset

1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
3. Release the TALK and END buttons, and then press ENTER on your device.
   Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.

Clear Storage

Another way of clearing the device storage and reset all setings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.

1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” then tap Yes.

O2 XDA Star hard reset

Resetting Your Device

Soft resetOccasionally, you may need to reset your device. A soft (or normal) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.
To perform a soft reset
Remove the back cover and then with the stylus, press the RESET button found at the left side of your device. Your device restarts and displays the Today screen.

Hard reset
You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings -‑ the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile® software and other pre-installed programs will remain.

To perform a hard reset

1. Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the left side of your device.
2. Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:

3. Release the TALK and END buttons, and then press ENTER on your device.
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
Important If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card before using Clear Storage, hard reset or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

Clear Storage
Another way of clearing the device storage and reset all settings back to factory default settings is to use the Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so make sure to do a backup first.
1. Tap Start > Settings > System tab > Clear Storage.
2. Enter “1234” then tap Yes.

O2 XDA Stealth hard reset

O2 XDA Stealth soft reset

Press the button with the stylus to soft reset your device.

O2 XDA Stealth hard reset

If you forget your password, you must hard reset before you can access your O2 Xda Stealth. A hard reset will erase all files and
data you have created and any programs you have installed.

Why does the screen freezes and does not respond to my commands or input?

Reboot the system to free up memory. The system shall operate more efficiently. If the system still lags after rebooting, you will need to clean boot your O2 Xda Stealth.
To clean boot, power off your O2 Xda Stealth and then press Windows key, OK key and the Power key at the same time, for about 5 seconds. Your O2 Xda Stealth will reset to factory defaults and reboot.



Please note: When you perform a clean boot on your O2 Xda Stealth, all your personalized settings, information, and programs installed will be removed. The system will reset to factory defaults.

O2 XDA Graphite hard reset

O2 XDA Graphite soft reset

Restarting your Smartphone
You may sometimes need to restart your Smartphone such as when a program is not performing properly, or the phone does not respond to key presses.
To restart your Smartphone
1. Remove the battery.
2. Reinsert the battery and turn on your phone.

O2 XDA Graphite hard reset using buttons

A removed program can only be reinstalled by a hard reset. To perform a hard reset, push the joystick up and press the power key simultaneously while the phone is off. The screen will prompt you for confirmation.
Hard-resetting will reset the device to its factory default settings and ALL DATA WILL BE LOST.

O2 XDA Graphite hard reset via menu

Resetting your Smartphone will remove all the data from memory and restore the phone back to its factory default settings.
NOTE When you reset your Smartphone, all the data you have stored in RAM will be erased, including all files, system settings, and additional programs you have installed.

To reset your Smartphone

1. From the Home screen, press Start > More > Accessories > Default Settings.
2. Enter 1234 and press OK.
The phone will restart automatically after it has been reset.

O2 XDA hard reset

Reset the O2 XDA Pocket PC Phone and Clear Memory

You can perform a soft reset or a full reset – a soft reset restarts your device and a full reset switches the battery off. The result of a soft reset is that some data may be lost in programs that are open, however, the result of cutting power is to wipe all the data and new programs you have added, and return the device to factory setting – i.e. it will only have the software that was present when you bought it. On this basis, it is important not to think about a full reset as you would restarting, shutting down or even switching off improperly your desktop, but rather like a complete crash requiring you having to wipe your OS. The importance of backing up data to a SD card or your computer cannot be stressed enough - in the event you have to perform a full reset your data will not be lost.

To perform a soft reset:

If your Pocket PC Phone responds slowly stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost.
• Use the stylus to press and hold the Reset button.

1. Soft Reset. Press into the hole with the end of your stylus to reset your device

To perform a full reset - hard reset:
A full device reset clears memory, deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain, while data you have created and programs you have installed are erased.

1. Unscrew the stylus and use the smaller point of the top-half.

2. Press the battery switch once to turn it off, and then once more to turn it back on.

O2 XDA Argon hard reset

O2 XDA Argon soft reset

Resetting Your Pocket PC Phone

Occasionally, you may need to reset your device. A normal (or soft) reset
of your device clears all active programme memory and shuts down all
active programmes. This can be useful when your device is running slower than normal, or a programme is not performing properly. A soft reset is also necessary after the installation of some programmes. If a soft reset is performed when programmes are running, unsaved work will be lost.
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programmes
you installed, data you entered, and settings you customised on your
device will be lost. Only Windows Mobile software and other pre-installed
programmes will remain.

To perform a soft reset

• Use the stylus to press the RESET button found at the bottom of your
device. Your device restarts and displays the Today screen.

O2 XDA Argon hard reset

To perform a hard reset

1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the
same time, use the stylus to press the RESET button at the bottom of
your device.

2. Release the stylus, but continue pressing the two SOFT KEYs until you
see the following message on the screen:

3. Release the two SOFT KEYs, and then press the button on your
device.

Warning! Your device will be set back to factory default settings. Please ensure any additional installed programmes and/or user data have been backed up before a hard reset is performed.

O2 XDA Atmos hard reset

O2 XDA Atmos soft reset

Restarting Your Phone

Restart your phone when a programme is not performing properly or the phone is not responding to any keypresses.

To restart the phone

1. Remove the battery.
2. Wait for three seconds, then reinsert the battery and turn on your phone.

WARNING! If the phone is restarted while a programme is running, any unsaved work will be lost.

O2 XDA Atmos hard reset

Resetting Your Phone

Resetting your phone will remove all the data from its memory and restore the phone back to the factory default settings.
Note If Encrypt files placed on storage cards is or was enabled before, then backup all files from the storage card BEFORE using Clear Storage or updating the ROM system software. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card.

WARNING! Because all your data will be deleted, it is recommended that you back up your data first before resetting your phone.

To reset your phone

1. Click Start > Expert > Clear Storage.
2. Follow the on-screen instructions to reset the phone. The phone will
restart after it has been reset.

The device restarts twice and performs a customization sequence. It normally takes the device 7 to 10 minutes to fully reset (note: do not take out the battery). Please wait until customization has been completed.

O2 XDA Atom hard reset

O2 XDA Atom soft reset

Resetting your Xda Atom

Your Xda Atom can be reset in the following two ways: a soft reset or a hard reset. Executing soft reset allows you to reboot your Xda Atom; only some data in opened programs may be lost. Your Xda Atom returns to the same status as the last time you used it. However, a hard reset turns the battery off, returns the device to its default
settings, and deletes all programs, files, contacts and other information you have saved to the device. It is therefore extremely
important to back up data to a storage card or your computer on a regular basis in case a hard reset has to be performed.

To perform a soft reset

If your Xda Atom responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the Xda Atom to restart
and re-adjust memory allocation. Unsaved data in any opened applications may be lost. Use the stylus to press and hold the Reset
button, as shown below.

O2 XDA Atom hard reset

To perform a hard reset

A hard reset clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfigurator) and restores the Xda Atom to its default settings. The action will erase all data that you have created and programs you have installed, but will keep all the preinstalled programs that were in the phone when your Xda Atom was first delivered to you.

Press and hold the power button, and then use the stylus to press the soft reset button at the same time. Be sure you have backed up all your data in an mini SD card or on your PC before performing a hard reset.

O2 XDA Atom Life hard reset

O2 XDA Atom Life soft reset

Resetting your O2 Xda Atom Life

If your O2 Xda Atom Life responds slowly, stops responding, or freezes, you can reset it in two ways: a soft reset or a hard reset.

Soft reset

A soft reset causes the O2 Xda Atom Life to restart and adjust memory allocation. Your O2 Xda Atom Life returns to the same
status as the last time you used it, though unsaved data in any opened applications may be lost.

To perform a soft reset, use the stylus to press and hold the Reset button.

9. Soft reset Press here with the stylus to soft reset your phone.

O2 XDA Atom Life hard reset

Hard reset

A hard reset turns the battery off, clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfigurator) and restores the Xda Atom Life to its default settings. The action will keep all the preinstalled programs that were in the phone when your Xda Atom Life was first delivered to you. It is therefore extremely important to back up data to a storage card or your computer on a regular basis in case a hard reset has to be performed.

To perform a hard reset:

1. Make sure that you have backed up all your data in a Mini SD card or on your PC before performing a hard reset.

2. Press and hold the power button, and then use the stylus to press the soft reset button at the same time.

O2 XDA Exec hard reset

O2 XDA Exec soft reset

Resetting Your Pocket PC Phone

Occasionally you may need to reset your Pocket PC Phone. A normal (or soft) reset of your device clears all active program memory and
shuts down all active programs. This can be useful when the device is running slower than normal, or a program is not performing properly. A
soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will
be lost.

You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a
system problem. After a hard reset, the device is restored to its default settings—the way it was when you first purchased it and turned it
on. Any programs you installed, data you entered, and settings you customized on the device will be lost. Only Windows Mobile software
and other pre-installed programs will remain.

To perform a soft reset

• Use the stylus to lightly press and hold the RESET button on the left side of your device.
The device restarts and displays the Today screen.

O2 XDA Exec hard reset

To perform a hard reset

• Press and hold both SOFT KEYS shown enclosed by circles in the picture below. Keep these keys pressed, and at the same
time, use the stylus to lightly press and hold the RESET button on the left side of your device. Press either 0 to restore to factory
default or X to exit the hard reset process.

O2 XDA Atom Exec hard reset

O2 XDA Atom Exec soft reset

Resetting your Xda Atom Exec
Your Xda Atom Exec can be reset in the following two ways: a soft reset or a hard reset. Executing soft reset allows you to
reboot your Xda Atom Exec; only some data in opened programs may be lost. Your Xda Atom Exec returns to the same status
as the last time you used it. However, a hard reset turns the battery off, returns the device to its default settings, and deletes
all programs, files, contacts and other information you have saved to the device. It is therefore extremely important to back up
data to a storage card or your computer on a regular basis in case a hard reset has to be performed.

To perform a soft reset
If your Xda Atom Exec responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the Xda
Atom Exec to restart and adjust memory allocation. Unsaved data in any opened applications may be lost. Use the stylus to
press and hold the Reset button, as shown below.

To perform a soft reset

• Use the stylus to lightly press and hold the RESET button. The device restarts and displays the Today screen.

O2 XDA Atom Exec hard reset

To perform a hard reset
A hard reset clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfigurator) and
restores the Xda Atom Exec to its default settings. The action will erase all data that you have created and programs you have
installed, but will keep all the preinstalled programs that were in the phone when your Xda Atom Exec was first delivered to you.

Press and hold the power button, and then use the stylus to press the soft reset button at the same time. Be sure you have backed
up all your data in a Mini SD card or on your PC before performing a hard reset.

O2 XDA Flame hard reset

O2 XDA Flame soft reset

Resetting your O2 Xda Flame

Your O2 Xda Flame can be reset in the following two ways: soft reset or hard reset. Executing soft reset allows you to reboot your O2 Xda Flame; only some data in opened programs may be lost. Your O2 Xda Flame returns to the same status as the last time you used it. A hard reset turns the battery off, returns the device to its default settings, and deletes all programs, files, contacts and other information that you have saved to the device. It is therefore extremely important to back up data to a storage card or computer on a regular basis, just in case a hard reset has to be performed.

To perform a soft reset

If your O2 Xda Flame responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the O2 Xda Flame to restart and adjust memory allocation. Unsaved data in any opened applications may be lost. Use the stylus to press and hold the Reset button, as shown below.

O2 XDA Flame hard reset

To perform a hard reset

A hard reset clears memory, deletes all data (such as owner information under Setup Wizard and AutoConfig) and restores the O2 Xda Flame to its default settings. This action will erase all data that you have created and programs you have installed, but will keep all preinstalled programs from when your O2 Xda Flame was first delivered to you.
Press and hold theWireless Manager key and the Camera & Video key at the same time, and then use the stylus to press the soft reset button. Be sure you have backed up all your data in a Micro SD card or PC before performing a hard reset.

O2 XDA II hard reset

O2 XDA II Soft reset

Press into the hole with the end of your stylus to soft reset your device. This is the same as shutting down and restarting your

O2 XDA II Hard reset

It is possible to completely delete all data loaded onto your Xda II by holding the power key, and simultaneously pressing the soft reset button.
Please note:
This will delete absolutely all the data and applications that you have loaded on your Xda2.

O2 XDA IIi soft reset

Resetting Your Pocket PC Phone

Resetting Your Pocket PC Phone
You can perform a soft reset or a full reset. During a soft reset, the Pocket PC Phone is restarted and only some data in opened programs may be lost. However, a full reset turns the battery off, returns the device to its original factory settings, and deletes all programs, files, contacts, and other information you have saved to the device. Therefore, it is extremely important to back up data to a storage card or your computer on a regular basis in the event that a full reset has to be performed.

To perform a soft reset:

If your Pocket PC Phone responds slowly, stops responding, or freezes, you can soft reset it. A soft reset causes the Pocket PC Phone to restart and re-adjust memory allocation.
Unsaved data in any opened applications may be lost. Use the stylus to press and hold the Reset button, as shown below.

O2 XDA IIi hard reset

To perform a full reset
A full device reset clears memory, deletes all data, and restores the Pocket PC Phone to its default settings. Programs installed at the factory remain. All data that you have created and programs you have installed are erased.

Press and hold the Power button, and then use your stylus to press the “soft reset button” at the same time, as shown below. Be sure you have backed up all your data on an SD card or on a desktop PC before performing a full reset.

O2 XDA IIs hard reset

Resetting the O2 XDA IIs

You can perform a soft reset or a full reset. During a soft reset, the device is restarted and
only some data in opened programs may be lost. However, a full reset turns the battery off,
returns the device to its original factory settings, and deletes all programs, files, contacts and
other information you have saved to the device. Therefore, it is extremely important to back up
data to a storage card or your computer on a regular basis in the event that a full reset has to
be performed.

To perform a soft reset:

If your O2 XDA IIs responds slowly, stops responding, or freezes, you can soft reset it.
A soft reset causes the O2 XDA IIs to restart and re-adjust memory allocation. Unsaved
data in any opened applications may be lost. Use the stylus to press and hold the Reset button,
as shown bellow.

To perform a full reset:

A full device reset clears memory, deletes all data and restores the O2 XDA IIs to itsdefault settings.

Programs installed at the factory remain,
erasing all data that you have created and programs you
have installed.
Press and hold the power button, and then use the stylus to
press the soft reset button at the same time. Be sure you
have backed up all your data in a SD card or on your PC
before performing a full reset.