Palm Pre Plus hard reset

Palm Pre Plus hard reset using buttons

Slide out the keyboard.
You can perform a full erase by pressing and holding Option + Sym + power.


Restart your phone
If an application freezes, first try restarting your phone. No files or settings are changed when you restart.
1 Open Device Info .
2 Tap Reset Options and tap Restart.


NOTE If the screen does not respond to taps, press and hold power and slide the ringer switch three times to restart your phone.

TIP You can also restart your phone by pressing and holding power, tapping Power, and then tapping Restart

Erase data and reset your phone
If restarting your phone does not solve the problem, you may need to reset the phone. A reset deletes some or all information from your phone (depending on the type of reset you select). After a reset, you must follow the prompts to sign in to your Palm profile again before you can use your phone.

IMPORTANT You should perform a manual backup of your data before resetting your phone

1 Open Device Info.
2 Tap Reset Options.

3 Do one of the following:
• Erase all data from the phone except items stored in USB drive storage, such as pictures, videos, and music: Tap Partial Erase twice.
• Erase all data from the phone: Tap Full Erase twice. All data from all accounts is erased from your phone, including information about your Palm profile. But all your data on the web—in your online accounts and in your Palm profile—is untouched. Perform a full erase when you give your phone to somebody else and you don’t want that person to be able to access your data. Also, before giving your phone to another person, you must manually delete all the apps you installed, because they reappear on your phone after a full erase.
After a full erase, sign in to your Palm profile—this restores your Palm profile data and information from online accounts, but not your stored files such as pictures, videos, and music.

Palm Pre Plus hard reset

Palm Pre 2 hard reset

Palm Pre hard reset

Restart Your Phone
If an application freezes, first try restarting your phone. No files or settings are changed when you restart.
1. Open Device Info .
2. Tap Phone Reset Options and tap Restart.

Note If the screen does not respond to taps, press and hold power and slide the
ringer switch three times to restart your phone.

Erase Data and Reset Your Phone
If restarting your phone does not solve the problem, you may need to reset the phone. A reset
deletes some or all information from your phone (depending on the type of reset you select).
After a reset, you must follow the prompts to sign in to your Palm profile again before you can
use your phone.

1. Open Device Info.
2. Tap Phone Reset Options.

3. Do one of the following:
Erase all data from the phone except stored items such as pictures, videos, and
music: Tap Partial Erase twice.
Erase all data from the phone: Tap Full Erase twice. (All data from all accounts is
erased from your phone, including information about your Palm profile. But all your
data on the Web—in your online accounts and in your Palm profile—is untouched.
Perform a full erase when you give your phone to somebody else and you don’t
want that person to be able to access your data. Also, before giving your phone to
another person, you must manually delete all the apps you installed, because they
reappear on your phone after a full erase.
After a full erase, sign in to your Palm profile—this restores your Palm profile data
and information from online accounts, but not your stored files such as pictures,
videos, and music. You can also sign in to your Palm profile on a new phone and
restore your data to the new phone.)

Palm Pixi hard reset

Resetting Your Palm Centro™Smart Device

Soft Reset

Performing a soft reset is similar to restarting a computer. If your Centro device is not responding or you’re having trouble synchronizing with your computer, a soft reset may
help. All your information is retained when you perform a soft reset.

1. Remove the battery from your device, and then reinsert it.

Note: The reset begins when you insert the battery and ends when the
Date & Time Preferences screen appears.

2. Select Done.
Replacing the Battery

Your Centro device comes with a replaceable battery. Be sure to use a battery that is approved by Sprint and that is compatible with your device. Failure to use the proper
battery may result in personal injury or product damage, and it voids your device warranty.
1. Press Power/End to turn off the screen.
2. Gently press down on the Battery Door, and then slide the door downward to remove it from your device.
3. Place a finger in the notch next to the battery and lift the battery up at a 45-degree angle to remove it from the compartment.
4. Align the metal contacts on the new battery with the contacts inside the battery compartment.




5. Insert the new battery into the compartment at a 45-degree angle, pressing it into place. Slide the battery door onto the back of the device until it clicks into place.
6. Connect your device to the charger or sync cable.
7. Wait for your device to turn on, and then enable the network time or set the date and time when prompted.

System Reset

A system reset, also called a safe or warm reset, can be useful if your device loops or freezes during a soft reset. Performing a system reset allows you to get out of the loop and restores limited functionality to your device in order to uninstall a third-party application that’s causing the problem. Note that after a system reset, you must perform a soft reset to restore full functionality, including the wireless features, to your device.

1. Remove the battery from your device.
2. Press and hold Up on the 5-way nav. key while reinserting the battery.
3. When Date & Time Preferences appears, release Up
4. Delete the third-party application that you suspect is causing the problem.
5. Perform a soft reset. (The wireless features of your device are not available until you complete this step.)

Hard Reset

A hard reset erases all information and third-party software on your Centro device. Never perform a hard reset without first trying a soft reset and a system reset. You can restore previously synchronized information the next time you synchronize.

A hard reset can tell you if a problem stems from your Centro device or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem is related to software you installed.

Important: If you set a password on your device, performing a hard reset reformats your device (the message “Reformatting in progress” is displayed). This is a more severe form of a hard reset, which removes all your information and restores your formats, preferences, and other settings to the factory default settings.

Note: Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you need to reinstall these applications after the hard reset. Please contact the developer to find out which information is backed up during synchronization.

Palm Treo 750 hard reset

Palm Treo 750 Soft reset

Instructions for the Treo 750:

1. If charging, disconnect your smartphone from its charger.
2. Turn off wireless mode by pressing and holding the red Power/End key .
3. Turn off the screen of your smartphone and wait a few seconds¹.
4. Open the Mini SD card slot cover (located on the side of the Treo 750) and locate the Reset button.
5. Using the stylus (located on the top right of the Treo 750) briefly press the tip of the stylus into the locating hole for the Reset button.

Palm Treo 750 Hard reset

If a soft reset doesn't solve your problem, you may need to perform a hard reset, which deletes all data on your device, including Outlook information and add-on applications.

Warning
Before performing a hard reset, please read the section below regarding what data is backed up during an ActiveSync synchronization and how to restore your data.

1. A hard reset deletes all information and third-party software on your smartphone.
2. Never perform a hard reset without first trying a soft reset.
3. You can restore previously synchronized information the next time you sync.
4. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.

Why perform a hard reset?
A hard reset can tell you whether a persistent problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.

How to perform a hard reset

1. If charging, disconnect your smartphone from its charger.
2. Take off the battery door, but don't take out the battery yet.
3. Press and hold Power/End .
4. While holding Power/End, remove the battery for approximately one second, then replace it while still holding Power/End.
5. When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
6. If a language selection screen appears, pick the same language you use in your desktop software.

Palm Treo 700p hard reset

Soft Reset

1. Turn off wireless mode by pressing and holding the red Power/End key.
2. Remove the battery cover.
3. Take out the battery.
4. Put the battery back in.
5. Replace the battery cover.
6. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.

System (Warm) Reset

1. Press and hold the UP button on the front panel of your device.
2. Use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device
3. If you see a progress bar (see below), keep holding the UP button.
4. Next, the Palm Powered screen (see below) will appear. Release the UP button when you see it.
5. Important: Perform a soft reset after confirming that the System Reset fixed your issue.

Palm Treo 700p hard reset

1. Press and hold the Power (on/off) button on the front panel of your device.
2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device.
3. If you see a progress bar (see below), keep holding the Power button.
4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

On some devices, you may see a Palm or palmOne logo and a progress bar first. Do not release the Power button until the second, circular Palm Powered logo appears.

Keep holding the Power button during this screen, then release the Power button.

OR

Keep holding the Power button when you see the progress bar. Release the Power button when the progress bar completes and disappears.

Palm Treo 700w hard reset

700W Soft reset

A soft reset will restart your Treo smartphone. This comes in handy if your device freezes, crashes, shows an error message, or exhibits unexpected behavior.
This type of reset does not delete your personal data or the applications you've added.

Instructions for the Treo 700w or 700wx:

1. If charging, disconnect your smartphone from its charger.
2. Turn off wireless mode by pressing and holding the red Power/End key .
3. Turn off the screen of your smartphone and wait a few seconds¹.
4. Take off the battery cover, then remove the battery for approximately one second.
5. Re-insert the battery and replace the cover.

Hard resetIf a soft reset doesn't solve your problem, you may need to perform a hard reset, which deletes all data on your device, including Outlook information and add-on applications.

Warning
Before performing a hard reset, please read the section below regarding what data is backed up during an ActiveSync synchronization and how to restore your data.

1. A hard reset deletes all information and third-party software on your smartphone.
2. Never perform a hard reset without first trying a soft reset.
3. You can restore previously synchronized information the next time you sync.
4. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.

Why perform a hard reset?
A hard reset can tell you whether a persistent problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.
How to perform a hard reset

1. If charging, disconnect your smartphone from its charger.
2. Take off the battery door, but don't take out the battery yet.
3. Press and hold Power/End .
4. While holding Power/End, remove the battery for approximately one second, then replace it while still holding Power/End.
5. When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
6. If a language selection screen appears, pick the same language you use in your desktop software.

Palm Treo 700wx hard reset

Soft reset

A soft reset will restart your Treo smartphone. This comes in handy if your device freezes, crashes, shows an error message, or exhibits unexpected behavior.

This type of reset does not delete your personal data or the applications you've added.

Instructions for the Treo 700w or 700wx:

1. If charging, disconnect your smartphone from its charger.
2. Turn off wireless mode by pressing and holding the red Power/End key .
3. Turn off the screen of your smartphone and wait a few seconds¹.
4. Take off the battery cover, then remove the battery for approximately one second.
5. Re-insert the battery and replace the cover.

Hard reset

If a soft reset doesn't solve your problem, you may need to perform a hard reset, which deletes all data on your device, including Outlook information and add-on applications.

Warning
Before performing a hard reset, please read the section below regarding what data is backed up during an ActiveSync synchronization and how to restore your data.

1. A hard reset deletes all information and third-party software on your smartphone.
2. Never perform a hard reset without first trying a soft reset.
3. You can restore previously synchronized information the next time you sync.
4. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.

Why perform a hard reset?
A hard reset can tell you whether a persistent problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.

How to perform a hard reset

1. If charging, disconnect your smartphone from its charger.
2. Take off the battery door, but don't take out the battery yet.
3. Press and hold Power/End .
4. While holding Power/End, remove the battery for approximately one second, then replace it while still holding Power/End.
5. When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
6. If a language selection screen appears, pick the same language you use in your desktop software.

Palm Treo 680 hard reset

Resetting your Treo 680 smartphone

Performing a soft reset
Performing a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. All your info is retained when you perform a soft reset.
1 Remove the battery from your smartphone, and then reinsert it.

NOTE The reset begins when you reinsert the battery.

2 At the end of the soft reset, Date & Time Preferences appears. Select
Done.

Performing a Palm Treo 680 system reset

A system reset, also called a safe or warm reset, tells your smartphone to stop what it’s doing and start over again without loading any system extras. If your smartphone loops or freezes during or after a soft reset, a system reset may help.
Performing a system reset can release your smartphone from an endless loop so that you can uninstall a third-party application
that may be causing the looping.
1. Remove the battery from your smartphone, and then reinsert it.

2. When the Palm logo appears, press and hold until the black status bar at the bottom of the screen fills and
disappears, and then release .
3. Delete the third-party application that you suspect is causing the problem.
4. Perform a soft reset. The wireless features of your smartphone are not available until you complete this step.

Performing a Treo 680 hard reset

A hard reset erases all information and third-party software on your smartphone.
Never perform a hard reset without first trying a soft reset and a system reset, and trying to resolve third-party software
issues.

After a hard reset, you can restore previously synchronized information the next time you sync.
IMPORTANT If you set a password on your smartphone, performing a hard reset reformats your smartphone. This is a more
severe form of a hard reset, which removes all your information, and restores your formats, preferences, and other settings to the factory default settings.

TIP Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you
may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.

1. Remove the battery from your smartphone, and then reinsert it.

2. When the Palm logo appears, press and hold Power/End  until the black status bar at the bottom of the screen
fills and disappears, and then release Power/End .

3. When the Erase all data? prompt appears, press to confirm the hard reset.

IMPORTANT If a Reformatting in progress message appears, do not touch your smartphone until the process is complete. This may take up to 10 minutes.
4. When the language selection screen appears, select the same language you selected for your desktop software.

IMPORTANT Always use the same language for your smartphone, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

5. (Optional) If you want to confirm that the hard reset was successful, press Applications  and select HotSync . If you see your device name in the upper-right corner, the hard reset was not successful.

Palm Treo 670 hard reset

Treo 670 Soft reset

A soft reset will restart your Treo smartphone. This comes in handy if your device freezes, crashes, shows an error message, or exhibits unexpected behavior.
This type of reset does not delete your personal data or the applications you've added.

Instructions for the Treo 700w or 700wx:

1. If charging, disconnect your smartphone from its charger.
2. Turn off wireless mode by pressing and holding the red Power/End key .
3. Turn off the screen of your smartphone and wait a few seconds¹.
4. Take off the battery cover, then remove the battery for approximately one second.
5. Re-insert the battery and replace the cover.

Treo 670 Hard reset

If a soft reset doesn't solve your problem, you may need to perform a hard reset, which deletes all data on your device, including Outlook information and add-on applications.

Warning
Before performing a hard reset, please read the section below regarding what data is backed up during an ActiveSync synchronization and how to restore your data.

1. A hard reset deletes all information and third-party software on your smartphone.
2. Never perform a hard reset without first trying a soft reset.
3. You can restore previously synchronized information the next time you sync.
4. Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the developer to find out which data is backed up during synchronization.

Why perform a hard reset?
A hard reset can tell you whether a persistent problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.

How to perform a hard reset

1. If charging, disconnect your smartphone from its charger.
2. Take off the battery door, but don't take out the battery yet.
3. Press and hold Power/End .
4. While holding Power/End, remove the battery for approximately one second, then replace it while still holding Power/End.
5. When you see "Erase all data?" you can release Power/End. Press Up to confirm the hard reset.
6. If a language selection screen appears, pick the same language you use in your desktop software.

Palm Treo 650 hard reset

Palm Treo 650 Soft Reset

1. Turn off wireless mode by pressing and holding the red Power/End key.
2. Remove the battery cover.
3. Take out the battery.
4. Put the battery back in.
5. Replace the battery cover.
6. After a soft reset, a logo screen appears, followed shortly by a Preferences screen asking you to set time and date.

Palm Treo 650 System (Warm) Reset

1. Press and hold the UP button on the front panel of your device.
2. Use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device
3. If you see a progress bar (see below), keep holding the UP button.
4. Next, the Palm Powered screen (see below) will appear. Release the UP button when you see it.
5. Important: Perform a soft reset after confirming that the System Reset fixed your issue.

Palm Treo 650 hard reset

Warning: A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings. Don't perform a hard reset unless you've backed up your data, or you're willing to lose everything.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

Palm Treo 650 hard reset

1. Press and hold the Power (on/off) button on the front panel of your device.
2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device.
3. If you see a progress bar (see below), keep holding the Power button.
4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

Your device will then take you through a series of screens to calibrate the digitizer and verify the time and date.

Note: A hard reset does not delete the current date and time. It does restore other settings to the factory default.

On some devices, you may see a Palm or palmOne logo and a progress bar first. Do not release the Power button until the second, circular Palm Powered logo appears.

Keep holding the Power button during this screen, then release the Power button.

OR

Keep holding the Power button when you see the progress bar. Release the Power button when the progress bar completes and disappears.

Palm Treo 650 Zero Out Reset

1. Read through these instructions before attempting the reset. We made this method of zero out reset extremely awkward to perform, so that it would not happen by accident. You may need the help of a dextrous friend if you find it too difficult to do by yourself.
2. Connect your device to its HotSync cable or cradle. The HotSync cable does not need to be connected to your PC, and it does not need to be connected to power.
3. Press and hold the Power button and UP on the 5-way navigator.
4. While continuing to hold Power and UP, press and hold the HotSync button on the HotSync cable or cradle. As you press HotSync, make sure your other finger doesn't slide to LEFT or RIGHT on the 5-way navigator; it needs to be exactly on UP during the entire process. Although you are pressing the HotSync button, a HotSync operation should not begin.
5. While continuing to hold Power, UP and HotSync, press and release the RESET button on the back panel of your device. This is very difficult to do with only one person; you may wish to hold the stylus in your mouth and use your hands to press Power, UP and HotSync.
6. Release Power, UP and HotSync.
7. If you did this reset correctly, the screen of your device will go blank, and you will not be able to turn it on. The charging LED will not light up, even if it's connected to power. It will appear to be "dead." Aany other activity — such as the Palm OS logo or a rainbow-colored Boot Log screen appearing — means the reset was performed incorrectly; try again.
8. Your device will appear "dead" for several minutes (up to 10 minutes). During this time, your device's internal memory is being reformatted. If your device doesn't appear "dead" for several minutes with the screen completely blank, the zero out reset was performed incorrectly; try again.
9. After several minutes, your device will "wake up" and the Palm and Palm Powered logos will appear as if you had performed a hard reset. Eventually, you'll be taken to a series of screens to calibrate the touchscreen and set date & time.
10. If you want your handheld to remain in factory state, stop here or recover your data. (a zero out reset is a special type of hard reset).

Palm Treo 600 hard reset

Resetting your Treo 600

Soft reset
A soft reset is similar to restarting a computer. If your Treo is not responding
or you have trouble synchronizing with your computer, a soft reset may help.
Unless your battery is extremely low, a soft reset should not affect your data.
1. Unscrew the stylus tip to access the reset tool.
2. Use the reset tool to gently press the reset button on the back of your Treo.

Treo 600 System reset

A system reset, also called a safe or warm reset, tells your Treo to stop what it’s doing and start over again without loading any system extras. If your Treo loops or freezes during a soft reset, a system reset may help. Performing a system reset allows you to get out of an endless loop in order to uninstall a third-party application causing the looping. Unless your battery is extremely
low, a system reset should not affect your data.
1. Unscrew the stylus tip to access the reset tool.
2. While holding Up , use the reset tool to gently press the reset button on the back of your Treo.
3. When the Palm Powered logo appears, release Up .

Treo 600 Hard reset

A hard reset erases all data and third-party software on your Treo. Never perform a hard reset without first trying a soft and system reset. You can restore previously synchronized data with the next HotSync operation.
A hard reset can tell you whether a problem stems from your Treo or an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed.

1. Unscrew the stylus tip to access the reset tool.
2. While holding the Wireless Mode button , use the reset tool to gently press the reset button on the back of your Treo.
3. When the Palm Powered logo appears, release the Wireless Mode button .
4. When the warning appears, press Up to confirm the hard reset.
5. If a language selection screen appears, select the same language you selected for your desktop software.

Palm Treo 300 hard reset

Resetting your Palm Treo 300 phone

Under normal circumstances, you will not have to use the reset button.
On rare occasions, however, your phone may no longer respond to
buttons or the screen. In this case, you need to perform a reset to get your
phone running again.
Performing a soft reset
A soft reset tells your phone to stop what it’s doing and start over again.
All records and entries stored in your phone are retained with a soft reset.
After a soft reset, the Welcome screen appears, followed by the General
Preferences screen (to set time and date).

To perform a soft reset:
1. Unscrew the tip of the stylus to access the reset tool.

2. Use the reset tool to gently press the reset button inside the hole on
the back panel of your phone.

Tip: You can also use the tip of an unfolded paper clip (or similar object
without a sharp tip).

Performing a warm (or safe) reset

A warm (or safe) reset bypasses system extensions on your phone, such as
HackMaster hacks or system patches. Performing a warm reset enables
you to uninstall a third-party application that may be causing a
problem.
To perform a warm (or safe) reset:
1. Press and hold the top scroll button on the front panel of your phone.
2. While holding down the top scroll button, use the reset tool (or
similar object without a sharp tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.

Performing a hard reset
With a hard reset, all records and entries stored in your phone are erased.
Never perform a hard reset unless a soft or warm reset does not solve your
problem.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation.

To perform a Palm Treo 300 hard reset:

1. Press and hold the power button on the top of the phone.
2. While holding down the power button, use the reset tool (or similar
object without a sharp tip) to gently press and release the reset
button.
3. When the system screen appears, release the power button.
4. When a message appears on the phone screen warning that you are
about to erase all the data stored on your phone, do one of the
following:
- Press the top scroll button on the front panel of your phone to
complete the hard reset and display the Digitizer screen.
- Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained. Formats
Preferences and other settings are restored to their factory default
settings.
5. If the language selection screen appears, select the same language
you selected for your desktop software. Choosing a different language
may result in loss of data.

To restore your data after a hard reset

Use HotSync Manager.

Palm Treo 270 hard reset

Resetting your Treo 270 communicator

Under normal circumstances, you will not have to use the reset button. On rare occasions,
however, your communicator may no longer respond to buttons or the screen. In this case, you
need to perform a reset to get your communicator running again.

Performing a soft reset

A soft reset tells your communicator to stop what it’s doing and start over again. All records and
entries stored in your communicator are retained with a soft reset. After a soft reset, the Welcome
screen appears, followed by the General Preferences screen (to set time and date).

To perform a Treo 270 soft reset:

1. Unscrew the tip of the stylus to access the reset tool.

2. Use the reset tool to gently press the reset button inside the hole on the back panel of your
communicator.
Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip)

Performing a Treo 270 warm (or safe) reset

A warm (or safe) reset bypasses system extensions on your communicator, such as HackMaster
hacks or system patches. Performing a warm reset enables you to uninstall a third-party
application that may be causing a problem.
To perform a warm (or safe) reset:
1. Press and hold the top scroll button on the front panel of your communicator.
2. While holding down the top scroll button, use the reset tool (or similar object without a sharp
tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.

Performing a hard reset

With a hard reset, all records and entries stored in your communicator are erased. Never perform
a hard reset unless a soft or warm reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer during the next
HotSync operation.

To perform a Treo 270 hard reset:

1. Press and hold the power button on the top of the communicator.
2. While holding down the power button, use the reset tool (or similar object without a sharp tip)
to gently press and release the reset button.
3. When the system screen appears, release the power button.
4. When a message appears on the communicator screen warning that you are about to erase
all the data stored on your communicator, do one of the following:

• Press the top scroll button on the front panel of your communicator to complete the hard reset and display the Digitizer screen.

• Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained. Formats Preferences and
other settings are restored to their factory default settings.

5. If the language selection screen appears, select the same language you selected for your
desktop software. Choosing a different language may result in loss of data.

Palm Treo 180 hard reset

Resetting your communicator

Under normal circumstances, you will not have to use the reset button. On rare occasions,
however, your communicator may no longer respond to buttons or the screen. In this case, you
need to perform a reset to get your communicator running again.
Performing a soft reset
A soft reset tells your communicator to stop what it’s doing and start over again. All records and
entries stored in your communicator are retained with a soft reset. After a soft reset, the Welcome
screen appears, followed by the General Preferences screen (to set time and date).
To perform a soft reset:
1. Unscrew the tip of the stylus to access the reset tool.

2. Use the reset tool to gently press the reset button inside the hole on the back panel of your
communicator.
Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip).

Performing a Treo 180 warm (or safe) reset

A warm (or safe) reset bypasses system extensions on your communicator, such as HackMaster
hacks or system patches. Performing a warm reset enables you to uninstall a third-party
application that may be causing a problem.
To perform a warm (or safe) reset:
1. Press and hold the top scroll button on the front panel of your communicator.
2. While holding down the top scroll button, use the reset tool (or similar object without a sharp
tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.

Performing a Treo 180 hard reset

With a hard reset, all records and entries stored in your communicator are erased. Never perform
a hard reset unless a soft or warm reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer during the next
HotSync operation.

To perform a hard reset:

1. Press and hold the power button on the top of the communicator.
2. While holding down the power button, use the reset tool (or similar object without a sharp tip)
to gently press and release the reset button.
3. When the system screen appears, release the power button.
4. When a message appears on the communicator screen warning that you are about to erase
all the data stored on your communicator, do one of the following:

• Press the top scroll button on the front panel of your communicator to complete the hard reset and display the Digitizer screen.

• Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained. Formats Preferences and
other settings are restored to their factory default settings.
5. If the language selection screen appears, select the same language you selected for your
desktop software. Choosing a different language may result in loss of data

Palm Treo 180g hard reset

Resetting your communicator
Under normal circumstances, you will not have to use the reset button. On rare occasions,
however, your communicator may no longer respond to buttons or the screen. In this case, you
need to perform a reset to get your communicator running again.
Performing a soft reset
A soft reset tells your communicator to stop what it’s doing and start over again. All records and
entries stored in your communicator are retained with a soft reset. After a soft reset, the Welcome
screen appears, followed by the General Preferences screen (to set time and date).
To perform a soft reset:
1. Unscrew the tip of the stylus to access the reset tool.


2. Use the reset tool to gently press the reset button inside the hole on the back panel of your
communicator.
Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip).


Performing a warm (or safe) reset
A warm (or safe) reset bypasses system extensions on your communicator, such as HackMaster
hacks or system patches. Performing a warm reset enables you to uninstall a third-party
application that may be causing a problem.
To perform a warm reset:
1. Press and hold the top scroll button on the front panel of your communicator.
2. While holding down the top scroll button, use the reset tool (or similar object without a sharp
tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.
Performing a hard reset
With a hard reset, all records and entries stored in your communicator are erased. Never perform
a hard reset unless a soft or warm reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer during the next
HotSync operation.
To perform a hard reset:
1. Press and hold the power button on the top of the communicator.
2. While holding down the power button, use the reset tool (or similar object without a sharp tip)
to gently press and release the reset button.
3. When the system screen appears, release the power button.
4. When a message appears on the communicator screen warning that you are about to erase
all the data stored on your communicator, do one of the following:
Press the top scroll button on the front panel of your communicator to complete the hard
reset and display the Digitizer screen.
Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained. Formats Preferences and other
settings are restored to their factory default settings.
5. If the language selection screen appears, select the same language you selected for your
desktop software. Choosing a different language may result in loss of data.

Palm Treo 180g hard reset

Resetting your communicator
Under normal circumstances, you will not have to use the reset button. On rare occasions,
however, your communicator may no longer respond to buttons or the screen. In this case, you
need to perform a reset to get your communicator running again.
Performing a soft reset
A soft reset tells your communicator to stop what it’s doing and start over again. All records and
entries stored in your communicator are retained with a soft reset. After a soft reset, the Welcome
screen appears, followed by the General Preferences screen (to set time and date).
To perform a soft reset:
1. Unscrew the tip of the stylus to access the reset tool.


2. Use the reset tool to gently press the reset button inside the hole on the back panel of your
communicator.
Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip).


Performing a warm (or safe) reset
A warm (or safe) reset bypasses system extensions on your communicator, such as HackMaster
hacks or system patches. Performing a warm reset enables you to uninstall a third-party
application that may be causing a problem.
To perform a warm reset:
1. Press and hold the top scroll button on the front panel of your communicator.
2. While holding down the top scroll button, use the reset tool (or similar object without a sharp
tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.
Performing a hard reset
With a hard reset, all records and entries stored in your communicator are erased. Never perform
a hard reset unless a soft or warm reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer during the next
HotSync operation.
To perform a hard reset:
1. Press and hold the power button on the top of the communicator.
2. While holding down the power button, use the reset tool (or similar object without a sharp tip)
to gently press and release the reset button.
3. When the system screen appears, release the power button.
4. When a message appears on the communicator screen warning that you are about to erase
all the data stored on your communicator, do one of the following:
Press the top scroll button on the front panel of your communicator to complete the hard
reset and display the Digitizer screen.
Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained. Formats Preferences and other
settings are restored to their factory default settings.
5. If the language selection screen appears, select the same language you selected for your
desktop software. Choosing a different language may result in loss of data.

Palm Treo 90 hard reset

Resetting your handheld
Under normal circumstances, you will not have to use the reset button. On rare occasions,
however, your handheld may no longer respond to buttons or the screen. In this case, you need
to perform a reset to get your handheld running again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All records and entries
stored in your handheld are retained with a soft reset. After a soft reset, the Palm Powered™
screen appears, followed by the Date & Time Preferences screen.
To perform a soft reset:
1. Unscrew the tip of the stylus to access the reset tool.

2. Use the reset tool to gently press the reset button inside the hole on the back panel of your
handheld.
Tip: You can also use the tip of an unfolded paper clip (or similar object without a sharp tip).

Performing a warm (or safe) reset
A warm (or safe) reset bypasses system extensions on your handheld, such as HackMaster hacks
or system patches. Performing a warm reset enables you to uninstall a third-party application that
may be causing a problem.
To perform a warm (or safe) reset:
1. Press and hold the top scroll button on the front panel of your handheld.
2. While holding down the top scroll button, use the reset tool (or similar object without a sharp
tip) to gently press the reset button.
3. When the system screen appears, release the top scroll button.
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are erased. Never perform a
hard reset unless a soft or warm reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer during the next
HotSync operation.

To perform a hard reset:
1. Press and hold the power button on the top of the handheld.
2. While holding down the power button, use the reset tool (or similar object without a sharp tip)
to gently press and release the reset button.
3. When the system screen appears, release the power button.
4. When a message appears on the handheld screen warning that you are about to erase all the
data stored on your handheld, do one of the following:
- Press the top scroll button on the front panel of your handheld to complete the hard reset
and display the Digitizer screen.
- Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained. Formats Preferences and
other settings are restored to their factory default settings.
5. If the language selection screen appears, select the same language you selected for your
desktop software. Choosing a different language may result in loss of data.

Palm Tungsten T5 hard reset

Resetting your Palm T5 handheld

On rare occasions your handheld may not respond when you press a button or tap the screen. In
this case, you need to reset your handheld.
Doing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. None of your
information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if
needed.
To do a soft reset, unscrew the top of the stylus to access the reset tool (or find a similar object
without a sharp tip) and gently press the reset button inside the hole on the back panel of your
handheld


If your handheld does not respond after a soft reset, you need to do a hard reset.

Doing a hard reset
Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
information from your handheld.
A hard reset deletes all records and entries stored on your handheld, including
the username that identifies the handheld. This is another reason why it's important to
synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure
to synchronize. Applications, files, and folders moved to your handheld's internal drive with File
Transfer are not automatically backed up during synchronization. Use File Transfer to copy or
move the updated files and folders to your computer, or to back up the contents of your
handheld's entire internal drive to your computer.

1 Press and hold the power button.
2 While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
3 Wait for the Palm Powered™ logo to appear, and then release the power button.
4 When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:
• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.
Done