The soft reset button does not respond.
Remove the main battery. Reinstall the battery and make sure it is seated properly.
Try resetting the unit again.
If
the soft reset button on the bottom of the system does not respond, you
may have to use the full reset button inside the battery
bay.
This second procedure may result in the loss of the memory contents including all stored data, settings, and files.
Be sure to make regular backups.
RESETTING THE MOBILE PRO
Occasionally you may need to reset your NEC MobilePro. For instance, you may need to reset after restoring data
from your desktop or notebook computer, after modifying the MobilePro’s configuration, when you are unable to
power on using the Power button, or when the operating system stops responding.
The NEC MobilePro is equipped with two reset buttons, designed for use depending upon specific conditions. The two
reset buttons are:
Soft Reset Button – The soft reset button allows you to restart the NEC MobilePro operating system while preserving
any saved data. This method is similar to a “warm boot” on your desktop or notebook computer.
Full Reset Button – The full reset button restores your system to its original shipping configuration, erasing all
information that you have entered
Note: To ensure the safety of your information at all times, you should perform regular backups of
your MobilePro information to your desktop or notebook computer.
Using the Soft Reset Button
Before using the soft reset button to reset the MobilePro, close any open files or applications, if possible. When you
soft reset the MobilePro, you may lose open/unsaved files.
Use the soft reset button to reset the NEC MobilePro as follows.
1. Remove the stylus from its holder and open the display panel.
2. Power on the MobilePro.
3. Turn over the MobilePro.
4. Locate the soft reset button on the bottom of the MobilePro.
5. Using the stylus, press the soft reset button. (You may need to press the button more than once.) This resets
the unit.
Soft reset button
A – Soft reset button
Using the Full Reset Button
Use the full reset button only when your unit does not respond after doing all of the following.
Installing a charged battery.
Connecting the unit to an AC power source. Verifying that the battery lock is in the locked position.
Using the soft reset button to reset the system.
CAUTION
Using the full reset button to reset your MobilePro returns your unit to its original shipping configuration.
All data and applications are erased from RAM. All open/unsaved files are lost and all user specific
data such as contacts, tasks, etc., are erased. You can only restore data that has been backed up
to your desktop or notebook computer.
The full reset button is located inside of the main battery’s bay. Remove the battery and use the full reset button to reset
the NEC MobilePro as follows.
1. Remove the stylus from its holder and open the display panel.
2. Remove the main battery from the unit.
Locate the battery lock and release latch on the bottom of the system.
Slide the lock to the unlocked position in the direction of the arrow, as indicated in the following figure.
Slide the release latch in the direction of the arrow, as indicated in the following figure, and hold it.
Remove the battery from the bay.
Removing the battery pack
A – Battery release latch B – Battery release lock C – Battery pack
3. Locate the full reset button inside of the battery bay, as indicated in the following figure.
Full reset button
A – Full reset button B – Battery connectors
4. Using the stylus, press the full reset button. This resets the unit and restores your system to its original shipping
configuration.
You may be able to use a recent backup of your data to restore your system to a more recent configuration.
If the touch screen does not respond.
Press Ctrl Alt = to calibrate the stylus input. Follow the on-screen instructions to complete the recalibration procedure.
