power off the phone
press and holdVOLUME UP + POWER ON BUTTON
screen show android logo THEN PRESS POWER ON BUTTON
screen show recovery manu THEN PRESS VOLUME DOWN BUTTON
AND SELECT WIPE DATA RESET NOW PRESS VOLUME UP BUTTON
screen show delet all user data NOW PRESS VOLUME DOWN BUTTON
and select delet all user data NOW PRESS VOLUME UP BUTTON
and enjoy ......
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